Web Help Desk from SolarWinds is a user-friendly and feature-rich IT ticketing and asset management software that can help you improve your help desk efficiency and customer satisfaction. You can also use the Help menu to access the online documentation, knowledge base, support portal, and community forums for more guidance and assistance. You can use the Setup menu to manage various aspects of your help desk system such as technicians, clients, tickets, assets, reports, email templates, notifications, SLAs, workflows, automation rules, and more. Once you have logged in to Web Help Desk from SolarWinds, you can start configuring it according to your preferences and requirements. Step 4: Configure Web Help Desk from SolarWinds You will be prompted to enter your administrator username and password that you have created during the installation. For example, if your server machine has the IP address 192.168.1.100 and you have chosen the default port number 8081, you can access Web Help Desk by typing in your browser. Step 3: Access Web Help Desk from SolarWindsĪfter the installation is complete, you can access Web Help Desk from SolarWinds by opening a web browser and entering the URL of your server machine followed by the port number. You can also customize the installation options such as port numbers, service name, and SSL certificate. The installer will guide you through the installation process, which involves accepting the license agreement, choosing the installation directory, configuring the database settings, creating an administrator account, and setting up the email server. Once you have downloaded the Web Help Desk installer file, you need to run it on your server machine.
Web help desk free edition solarwinds install#
Step 2: Install Web Help Desk from SolarWinds You can also request a quote or start a free trial of the full edition to test its capabilities before buying. You can either opt for the free edition, which offers basic ticketing management features for one technician login, or the full edition, which offers more advanced features such as SLA management, IT asset discovery, change management, remote support integration, and more. To download Web Help Desk from SolarWinds, you need to visit the official website and choose the edition that suits your needs. Step 1: Download Web Help Desk from SolarWinds
Web help desk free edition solarwinds how to#
In this article, we will show you how to download and install Web Help Desk from SolarWinds in a few easy steps.
Web Help Desk from SolarWinds is a powerful and affordable IT ticketing and asset management software that can help you streamline your help desk operations and provide better customer support. How to Download and Install Web Help Desk from SolarWinds
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